“Norton antivirus Core router suddenly stopped working” error?

“Norton Antivirus Core router suddenly stopped working” error? – Norton effective device like Norton Core Router is an excellent device in both terms Designing and its functionality as well. The higher security tools and parental scheming features add up to its functioning and performance. Though the cost of the device is quite high it simply comprises of the unlimited subscription of the Norton antivirus software that extends the Protection layer to the devices.

Norton Core Router do have some common issues related to setup issues, connection failed issues and suddenly stopped working. One of the most common issues among these is when the device stops its functioning suddenly. In the below-mentioned information, I am introducing some simple and easier steps to be followed by the user to fix this issue without putting too many efforts:

Step 1: check the Internet Connection:

  1. For checking the Internet connection, check the Status of the light below the device.
  2. If the light is off, then there is a problem with the Power Connection.
  3. The “Amber solid” indicates the problem with internet connectivity. For that ensure that the LAN port of the modem-router combo is directly connected to the device.
  4. Check the Internet Connection
  5. When you see solid white then follow the Step 2 Norton Core Router.

Step 2: Restart Norton Core:

  1. Explore the Norton Core App.
  2. To the top-left corner, tap the menu icon.
  3. Select SETTINGS >> ROUTER >> RESTART >> CONFIRM

The rapidly blinking of the router indicates it reset.

  1. The rapidness of blinking of the white light becomes slower and ends up in solid white after waiting for one minute.
  2. Check whether your device is connected to Norton Core Network and internet is accessible or not.
  3. If the problem still remains on the device then go for the factory reset of the device.

Step 3: factory reset Norton Core:

  1. Explore the App of Norton
  2. Tap the Menu icon on the top-left corner.
  3. Select SETTINGS >> ROUTER >> RESET >> Factory Reset
  4. Tap Reset >> Confirm

After the reset process gets completed, a welcome screen is displayed on the system.

  1. In the Welcome Screen >> Set Up Norton Core
  2. Follow the instructions displayed on the screen for setting up the Norton Core Router again.
  3. Check whether your device is connected to Norton Core Network and internet is accessible or not.
  4. If the problem still remains on the device then go for the factory reset of the device via reset button.

Step 4: Factory Reset via Reset button:

  1. Underneath the device, there is a button on the left-most side marked with a Rounded arrow, press this button for 10 sec and release it.
  2. The light will blink rapidly indicating the reset of the device.
  3. The rapidly blinking white light becomes slow and it will end in a solid white light.
  4. On the mobile device, explore the Norton Core App.
  5. In the Welcome Screen, select Set Up Norton Core and simply follow the on-screen instructions and set up it again.
  6. After this, again start the set-up of the device from the initial steps.
  7. After this again go for a check-up that your device can connect to the Norton Core Router and the internet is accessible by the user.

Installing Norton software one computer and Norton Software at norton.com/setup

FAQs – norton.com/setup:

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    You only need to visit norton.com/setup to fix all your issues.

    Garry, he has been making people aware of security threats from so long, to make the internet a safer place to browse on. His passion is to write about Cybersecurity, Antivirus, malware, social networking, internet, and new media. He writes for Norton security products at www.norton.com/setup.

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